Follow this guide to learn how to create a custom transfer phrase.
Begin in your SalesAi account.- Click on 'Ai Voice'
- Click 'Create Agent' for a new agent, or click the 3 dots on an existing agent to edit the transfer phrase.
- Select if this is an Inbound or Outbound Agent, then click 'Next'
- Fill in the Agent Settings, then click 'Next'
- Select your Call Flow, then enter your prompt, qualifications/objections, and knowledge base.
- Now select your Call to Action
- Finally, enter the phrase you want the agent to speak when transferring in the Transfer Phrase box.
- Finish setting the webhook and double call toggle for your agent, then click 'Next'
- Review your agent, then click 'Update Agent'.
- Your Transfer Phrase is now saved!