How Do I Create a Custom Transfer Phrase?

Follow this guide to learn how to create a custom transfer phrase.

Begin in your SalesAi account. 

  • Click on 'Ai Voice'
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  • Click 'Create Agent' for a new agent, or click the 3 dots on an existing agent to edit the transfer phrase.
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  • Select if this is an Inbound or Outbound Agent, then click 'Next'Screenshot 2025-02-05 at 4.12.16 PM
  • Fill in the Agent Settings, then click 'Next'
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  • Select your Call Flow, then enter your prompt, qualifications/objections, and knowledge base. 
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  • Now select your Call to Action
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  • Finally, enter the phrase you want the agent to speak when transferring in the Transfer Phrase box.
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  • Finish setting the webhook and double call toggle for your agent, then click 'Next' Screenshot 2025-02-05 at 4.21.28 PM
  • Review your agent, then click 'Update Agent'.
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  • Your Transfer Phrase is now saved!