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Call Outcome Options

Within the Call Logs tab, you can review the outcome of each call. Below are the possibilities that SalesAi automatically assigns.

  • BOOKED_A_MEETING

The BOOKED_A_MEETING call tag means the Ai calling agent has successfully booked a meeting to a calendar. 

Screenshot 2025-01-24 at 4.59.50 PM

  • DNA

 The DNA call tag means the contact did not answer the call. 

Screenshot 2025-01-24 at 5.00.00 PM

  • DNC

 The DNC call tag means the contact has requested not to be contacted. 

Screenshot 2025-01-24 at 4.59.56 PM

  • VOICEMAIL

 The VOICEMAIL call tag means the Ai Agent detected a voicemail for the contact. Currently, Ai Agents through SalesAi do not leave voicemails. 

Screenshot 2025-01-24 at 4.39.39 PM

  • TRANSFERRED

 The TRANSFERRED call tag means the Ai Agent successfully live transferred the call. 

Screenshot 2025-01-24 at 4.41.14 PM

  • ANSWERED

 The ANSWERED call tag means the contact answered the Ai call, but did not book a meeting or transfer to a live representative. 

Screenshot 2025-01-24 at 4.39.32 PM

  • ERROR

    The ERROR call tag means there was an issue completing the Ai call. 
    Screenshot 2025-10-14 at 1.22.22 PM
  • CALLBACK

    The CALLBACK call tag means the prospect called the Ai agent back. 
    Screenshot 2025-10-14 at 1.25.41 PM