Why some agent's don't ask for the contacts phone number.
Our SalesAi Voice Agents are designed to only ask for the email of contacts who do not currently have an email in their contact. If the contact being called already has an email listed in their SalesAi contact and the phone number matches the contact, the Ai agent will not ask for the email on the call.If you are experiencing issues with this, please submit a support ticket with our team by clicking the link at the top-right.