This guide shows what call outcome tags are available in the Call Logs tab on SalesAi and what they mean?
- BOOKED_A_MEETING
The BOOKED_A_MEETING call tag means the Ai calling agent has successfully booked a meeting to a calendar.
- DNA
The DNA call tag means the contact did not answer the call.
- DNC
The DNC call tag means the contact has requested not to be contacted.
- VOICEMAIL
The VOICEMAIL call tag means the Ai Agent detected a voicemail for the contact. Currently, Ai Agents through SalesAi do not leave voicemails.
- TRANSFERRED
The TRANSFERRED call tag means the Ai Agent successfully live transferred the call.
- ANSWERED
The ANSWERED call tag means the contact answered the Ai call, but did not book a meeting or transfer to a live representative.
