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      Twilio Pricing Breakdown

      All information provided by Twilio and subject to change!

      Twilio Pricing Breakdown

       

      Not a visual learner? No problem!Here’s a straightforward, step-by-step guide in text form:

      1. Outbound Calling

      • Numbers: Local $1.15/mo, Toll-Free $2.15/mo (first 1,000).

      • Rates:

        • Local/Toll-Free (US & Canada): $0.0140/min

        • Alaska: $0.0945/min

      • Extras:

        • Media Streams: $0.0040/min

        • Answering Machine Detection: $0.0075/call

      2. Inbound Calling

      • Numbers: Local $1.15/mo, Toll-Free $2.15/mo (first 1,000).

      • Rates:

        • Local (US & Canada): $0.0085/min

        • Toll-Free (US & Canada): $0.0220/min

      • Extras:

        • Media Streams: $0.0040/min

      3. SMS Messaging

      • Numbers: Long codes $1.15/mo, Toll-Free $2.15/mo.

      • Rates: $0.0083/text (both long code & toll-free)

      • Billed per message segment (160 GSM-7 characters per segment)

      4. Live Transfers

      • Each call leg (inbound caller, outbound transfer) is billed separately.

      • A transfer means two active call legs, effectively doubling costs.

      • Example: A 5-min call + 3-min transfer = 8 billed minutes.

      Overall:
      Twilio uses a pay-as-you-go model with per-number monthly fees, per-minute/per-text usage fees, and add-on costs for features like media streams, answering machine detection, and call recordings. Live transfers are the most expensive scenario since they duplicate call legs.