Service Catalog
The Impact Services Catalog outlines the post-go-live services available to help customers continuously improve AI performance, expand capabilities, and measure business outcomes.
Click through the slides below to review SalesAi's service catalog.
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Core Focus Areas
- Speed – Faster lead response, follow-up, and revenue generation
- Support – Better automation, resolution rates, and customer experience
- ROI – Clear visibility into business impact and performance
1. Build Services
Additional Agent Build
Build a brand-new AI agent from scratch, including configuration, workflow design, testing, deployment, and handoff.
- Investment: 10 Credits
Agent Tweaks & Tuning Pack
Improve an existing agent's behavior, routing, accuracy, and performance.
- Investment: 5 Credits
Knowledge Base Rewrite
Transform documentation into AI-ready knowledge to improve accuracy and reduce errors.
- Investment: 5 Credits
New Workflow Creation
Add a new workflow, routing path, or capability to an existing agent.
- Investment: 5 Credits
CRM Integration Setup
Connect SalesAi to a supported CRM and validate data synchronization.
- Investment: 5 Credits
2. Connect Services
CRM Workflow Build
Create automations between SalesAi and CRMs, calendars, messaging tools, or other platforms.
- Investment: 5 Credits
Multi-Step Follow-Up Sequence
Build automated call, SMS, and re-engagement sequences.
- Investment: 5 Credits
Ad Platform to Voice Trigger
Automatically call new Facebook or Google leads within seconds of submission.
- Investment: 5 Credits
Appointment Reminder Sequence
Reduce no-shows with confirmation and reminder workflows.
- Investment: 5 Credits
Post-Call AI Enrichment
Automatically summarize calls and write insights back to the CRM.
- Investment: 5 Credits
Payment Event Workflow
Trigger outreach based on payment success, failure, churn, or upsell opportunities.
- Investment: 5 Credits
Lead Scoring & Rep Routing
Score leads and route high-intent opportunities to the correct rep.
- Investment: 10 Credits
Custom Integration Build
Connect SalesAi to unsupported, proprietary, or legacy systems.
- Investment: Scoped Upon Request
Workflow Monitoring & Support
Monthly monitoring and maintenance of active workflows.
- Investment: 2 Credits per Month
Reporting & BI Dashboard Build
Build reporting dashboards using Google Sheets, Airtable, or Power BI.
- Investment: 10 Credits
3. Optimization Services
Monthly Optimization Cycle
Ongoing tuning and updates to improve agent performance.
- Investment: 20 Credits per Year
Quarterly AI Performance Audit
Comprehensive review of AI performance with strategic recommendations.
- Investment: 10 Credits per Year
Call Quality & Performance Insights
Analyze conversations for coaching opportunities, objections, trends, and revenue signals.
- Investment: 15 Credits per Quarter
4. Enablement Services
Admin Training Workshop
Hands-on training for up to 10 administrators.
- Investment: 5 Credits
Custom Workshop Package
Tailored training based on workflows, teams, and adoption goals.
- Investment: Upon Request
5. Insights & Intelligence
Insights Lite
Quarterly report covering trends, themes, opportunities, and performance signals.
- Investment: 5 Credits per Quarter
Insights Deep Dive
Custom analysis focused on a specific business question or challenge.
- Investment: 10 Credits
Additional Custom Solutions
Available as separately scoped engagements:
- AI Business Audit
- Custom Workshops
- Custom Process Optimization
- Custom Integrations
- Education Services
- Custom Development
One-Sentence Summary
The Impact Services Catalog offers a flexible menu of services that help customers build, connect, optimize, train, and gain insights from their SalesAi deployment, using a credit-based model to drive measurable business outcomes after go-live.