Understand the uses for the "None" option for your Call to Action.
When creating your Voice Agent, you may come across a time when you won't need a call to action. This could be for options like an FAQ agent, an Agent that confirms a meeting, and more!
This option can be found on the Call to Action box on Page 3 when creating/editing your Agent:
You may edit your Voice Agent by going to AI Voice, and clicking on the Triple Dots next to your Agent: