Manually Set Do Not Disturb

This guide provides essential instructions for manually adjusting Do Not Disturb settings in SalesAi, allowing users to customize their communication preferences effectively. Scroll through the steps below to get started:

 

Not a visual learner? No problem!
Here’s a straightforward, step-by-step guide in text form:

1. Navigate to the SalesAi Platform

  • Go to the SalesAi dashboard .

2. Access the Conversations Section

  • Click on "Conversations" in the left-hand sidebar to view your contacts .

3. Select a Contact

  • In the left column, click on the contact whose DND settings you want to modify .

4. Open Contact Information

  • In the far-right column, expand the "Do Not Disturb" section under Contact Information .

5. Review & Adjust DND Settings

  • Click the dropdown arrow next to the "Do Not Disturb" label.

  • You'll see several DND options:

    • DND All

    • DND Call & Voicemail

    • DND Text Messages

    • DND Incoming .

  • Check the box beside the desired option to enable it.


⚙️ Key Takeaways

  • SalesAi's DND settings help control when and how contacts receive communications.

  • DND is automatically applied when needed but can be customized manually for better control.

  • Adjustments are made directly within the Contact Information panel for each individual contact.