Key Considerations Before Going Live

Scroll through the steps below to ensure you are ready:

 

Not a visual learner? No problem!
Here’s a straightforward, step-by-step guide in text form:

  • Testing the Agent: It's crucial to test your agent thoroughly under various scenarios, particularly when using creative or non-standard qualification methods. The document emphasizes the importance of testing for error detection, performance optimization, and compliance. 
  • Team Workload: Consider your team's current workload, including their availability and any upcoming vacations. If your team is already overwhelmed, it might be wise to scale down the initial call list.

  • Call Volume: Starting with a smaller list of 100-250 prospects per day is recommended to avoid overwhelming your calendar and phone lines .

  • Monthly Minutes: Double-check your available minutes in SalesAi and Twilio before going live. If your minutes are running low, consider reducing the call volume or purchasing additional minutes to prevent interruptions .

  • Resources: Additional resources such as a learning library, knowledge base, and support ticket options are provided for further assistance.