How do I use Twilio for UK and European Calling?

Follow this guide to learn how to purchase a phone number and create a Regulatory Bundle in Twilio for UK or European calling.

Here are some Twilio Resources regarding UK and European calling:
United Kingdom Guidelines
Know Your Customer (KYC) in the United Kingdom

  •  Start in your Twilio Dashboard
  • Click on Phone Numbers
    Screenshot 2025-02-05 at 3.29.12 PM
  • Click on "Buy a Number
    "Screenshot 2025-02-05 at 3.29.23 PM
  • Type the Country Code for the area you need the phone number in.Screenshot 2025-02-05 at 3.29.33 PM
  • Select the Country
    Screenshot 2025-02-05 at 3.29.39 PM
  • Enter any search criteria, such as an area code.Screenshot 2025-02-05 at 3.29.46 PM
  • Find a phone number you like then click "Buy"Screenshot 2025-02-05 at 3.30.43 PM
  • Check the box: "I agree to comply with Emergency calling terms and conditions."Screenshot 2025-02-05 at 3.30.51 PM
  • Click on Next
  • Select if this number will be used by a business or individualScreenshot 2025-02-05 at 3.31.03 PM
  • Click on Next
  • If you have an approved Regulatory Bundle, enter the SID from that bundle.Screenshot 2025-02-05 at 3.31.12 PM
  • If you do not already have a Regulatory Bundle, Click on Create a Regulatory BundleScreenshot 2025-02-05 at 3.31.17 PM
  • Select the country of the phone number being used in this Regulatory BundleScreenshot 2025-02-05 at 3.31.22 PM
  • Select the Type of Phone Number
    Screenshot 2025-02-05 at 3.31.26 PM
  • Click on Next
  • Select who will answer and receive the calls/messages using this phone numberScreenshot 2025-02-05 at 3.31.37 PM
  • Select if you are a Direct Customer or an Independent Software Vendor(ISV) Reseller, or Partner.
    Screenshot 2025-02-05 at 3.31.43 PM
  • Click on "Continue"
  • Fill out the business information for the Regulatory BundleScreenshot 2025-02-05 at 3.31.54 PM
  • Once filled out, click on Continue
  • Continue following the steps until you are taken back to the original page to purchase a phone number. 
  • You can now use the UK or European phone number for calling!