Watch the video below to get started:
🛠️ Step-by-Step Setup Process
1. Create a SalesAi Agent
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This is the core voice AI that will handle your outbound calls.
2. Create a SalesAi Webhook
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This webhook is used to receive contacts from your CRM or other platforms and initiate sequences within SalesAi.
3. Set Up a SalesAi Calling Sequence
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Define the call cadence, e.g., a call on Monday, Tuesday, and Wednesday.
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Sequences allow you to build campaigns that call contacts multiple times.
4. Create a Trigger
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A trigger detects when a contact is created from a specific webhook.
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This trigger enrolls the contact into the appropriate calling sequence.
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You can have multiple triggers and sequences running simultaneously for different campaigns.
🔄 How CRM Integration Works
✅ CRM ➝ SalesAi (Input Flow)
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Event occurs in the CRM (e.g., contact creation).
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The contact is sent to SalesAi via webhook.
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SalesAi receives the contact and recognizes the webhook.
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The contact is automatically enrolled into a call sequence via trigger.
📤 SalesAi ➝ CRM (Return Flow)
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After each call, SalesAi sends data back to your CRM using a catch hook (URL) placed inside the agent configuration.
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This allows your CRM to:
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Capture call outcomes.
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Update custom fields based on the webhook payload.
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Trigger further automations (e.g., send an email or survey based on a successful connection).
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📊 Strategic CRM Insights
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You can stamp CRM properties from the webhook data for better reporting and segmentation of campaign performance.
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Branch logic in the CRM allows you to act based on call results (e.g., send follow-up actions only after a successful connection).
✅ Final Takeaway
By combining agents, sequences, webhooks, and triggers within SalesAi, and using webhooks and workflows in your CRM, you can create a fully automated, bi-directional calling campaign that:
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Launches from your CRM
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Executes call sequences via AI
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Returns actionable data to your CRM
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Enables follow-ups and reporting with precision
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